We have set up scores of medical practices over the past few years, and from a practice consultant perspective, it is interesting being part of the “journey” with practice owners. The first phase is the most exciting part, called the “setup/planning phase”, which includes formulating timelines and due diligence for the project. The practice owner […]
When starting up or refining a medical practice, it is essential to recognise those areas beyond clinical matters that will help ensure the long-term success of your business. Covering all aspects of business management will most likely require oversight from a practice manager and guidance from business specialists. This oversight is particularly crucial during the […]
When we hear of a cyber attack against a business, we may assume they were dealing with a bored individual looking for excitement on a home computer. More often than not, the real culprits are highly organised, motivated and resourced with servers, algorithms and artificial intelligence. The most common type of personal and professional cybercrime […]
Alarm bells are ringing with a recent Medical Centre Queensland Payroll Tax Ruling spreading fear nationwide. Fortunately there is a 15-minute confidential self-assessment Payroll and Income tax checklist to address this recent “Medical Centre” Payroll Tax and Federal Court Ruling that targets how you run your practice. Please take the time as a medical practice […]
In an ideal world, doctors and patients would run on time and in perfect unison with the practice reception staff, with an orderly booking of appointments where cancellations were unheard of. Even for the most organised doctors, staff or patients, there are factors outside their control that will make them late or cancel appointments. Regardless […]
The excitement of starting something new is eventually tempered by the reality of day-to-day operations. Even the greatest inspiration and degree of determination still require a well-thought-out and executed plan to increase the potential for long-term success. Regardless of any realities, it’s best to think big when setting up your own business, after all, you […]
I recently surveyed some of the medical centres we manage and asked what they thought made a great medical centre. Answers included IT, great doctors, and the location of the practice. However, most answers stated teamwork. This makes sense as if there isn’t a good team and great communication, then nothing is going to work […]
Keeping yourself buoyant with managing a new or existing practice and introducing quality improvement. Whether you are managing an existing practice, in the process of setting up a new practice or have had a new practice for a few weeks or months, there always seems to be a tendency to become “bogged” down in the […]
I often get asked how we manage so many medical practices with so few staff. There are several factors behind this which includes a systematic approach to all jobs, hands-on information about all practices and ensuring that duties are tackled daily. I must admit I do get considerably nervous when I visit a practice and […]
Setting up a general medical centre can be daunting anyway, and then you have to deal with the acronyms i.e. PRODA, PKI, HPOS, SEED, NASH etc. I swear that my partner thinks I am speaking another language when I am on the phone. So, let us start at the beginning so you know what is […]