medical practice setup, management, consulting - queensland, brisbane, melbourne, canberra, sydney - practice performance kpi - nicky jardine

Ask anyone about KPI’s (Key Performance Indicators), and you would be sure to find that the feeling most associated with them is dread. Understandably, having our work scrutinised may appear as micro-managed interference. Yet, KPI’s provide a measurable way to demonstrate how effectively a business is achieving key objectives.

medical practice setup, management, consulting - queensland, brisbane, melbourne, canberra, sydney - interite healthcare interiors - concierge systems - nicky jardine

The next big thing is coming to healthcare design and that is the introduction of concierge desks to work alongside the main reception space in your clinic. According to Best Upon Request, hospital concierge can help raise satisfaction scores, streamline patient flow, elevate clinical efficacy, and decrease clinician burnout.

medical practice setup management consulting - queensland victoria canberra new south wales - medical practice efficiency - nicky jardine

A medical centre with optimised practice management has a better chance of having satisfied clients, relaxed staff and focused doctors. Achieving all three may seem unattainable, yet even if one of these areas is focused upon there is sure to be a follow-on effect.

medical practice marketing - setup management consulting marketing - medical centre leaking money - nicky jardine

Several factors can lead to a medical practice losing money, yet don’t think for one moment that your medical practice is different from any other. If you do not have robust systems in place for every aspect of your medical practice, you will be losing money.

practice management, setup, consulting and marketing - future proofing your medical practice in a post pandemic world

By now medical practices have adjusted to TeleHealth and social distancing within consultations, changes to MBS items, challenges sourcing personal protective equipment, the introduction of workplace and IT systems associated with those adjustments, along with a plethora of staff and clients needs.

medical practice marketing - setup management consulting - marketing new practices to potential doctors and patients - nicky jardine

When starting a new medical centre, potential owners always discuss the fit-out, medical equipment, IT and of course recruiting doctors to their practice. Marketing or branding never seems high on some agendas. However, marketing is one of the most important aspects of a new practice.

medical practice marketing - setup management consulting queensland - medical marketing overhaul - nicky jardine - health business solutions

An overhaul of your medical practice marketing goals and strategies may be the last thing on your mind at the moment. That would be understandable considering the current economic climate.

medical practice setup, management and consulting - new pre-consultation clinical questionnaire platform now available - nicky jardine

BetterConsult is here! We’re excited to announce that the doctors at our practice now use BetterConsult to screen for COVID-19 and help you get the most out of your appointment. BetterConsult is a “smart” pre-consultation questionnaire that asks the questions your doctor usually asks about the reason for your visit.

medical practice setup, management and consulting - nicky jardine - your forever practice

If I had a dollar for every time a medical centre asked me if I knew of any GPs looking for a job, well you know my answer! Yes, I would be a millionaire. There is a shortage of General Practitioners in Australia, which makes the recruitment process a lot harder.

medical practice setup, management and consulting - gold coast, sunshine coast - competition tips for staying ahead - unita fitouts

Differentiating yourself within a competitive marketplace requires careful consideration. Penny Fraser from Unita has some pointers for adding value to your medical practice setup or refurbishment through features and technology that meet the needs of clients. Just like other markets the healthcare and wellness, space is becoming increasingly competitive.